FAQs
Are there any minimum order quantities for jewelry transactions?
It’s important to note that the minimum order quantities can differ significantly depending on the type of jewelry, its value, and the supplier’s business model. For example, suppliers of high-end luxury jewelry may have higher minimum order quantities compared to suppliers of costume jewelry.
What are the typical payment terms for jewelry B2B transactions?
Net 60 or Net 90: In some cases, the payment terms may be extended to 60 or 90 days, giving the buyer a longer period to make the payment.
Cash in advance: Some suppliers may require payment upfront before the goods are shipped or delivered. This provides a guarantee of payment for the seller but may require the buyer to have sufficient cash flow.
Down payment and balance on delivery: In larger or custom orders, it is common for the buyer to make a down payment (e.g., 30% of the total order value) upfront, and the remaining balance is paid upon delivery or completion of the order.
Consignment: In consignment arrangements, the seller provides the inventory to the buyer, but the payment is made only when the goods are sold. The seller retains ownership until the sale is made.
Trade credit: In some cases, the buyer and seller may establish a line of credit, allowing the buyer to purchase goods on credit with agreed-upon terms and conditions.
Are there any warranties or return policies for jewelry B2B transactions?
“Return Policy” is one of the most visited pages on any online jewelry store. Of course, for obvious reasons. The buyer’s number one anxiety is what if the jewelry is not to the satisfaction?
For years TransPacific Software has been building diamond and jewelry e-commerce shops for the world’s who’s who in the jewelry industry. Our observation is; jewelry e-shops don’t accord as much importance to the “return policy” page as it deserves
Return Policy pages are copied from a template and tucked under either FAQ or as a link in the footer.
Return Policy pages are copied from a template and tucked under either FAQ or as a link in the footer.
So how a Return Policy page of a jewelry e-retailer should be:
What should It contain:
1) Available time window for return:
Most online jewelry shops accept a 30-day return with a full refund.
2) Non-refundable:
State what is not refundable, e.g., engraved jewelry, custom design jewelry, re-sized jewelry, etc.
3) Condition of the returned jewelry:
Emphasize what will not be accepted as a return, e.g. damaged, scratched jewelry, jewelry returned without original documentation and packaging,
Is the gold jewelry actually solid gold?
How do you clean the jewelry?
We recommend using polishing cloths to restore the shine to your jewelry! (add link to Sunshine Polishing Cloths when available)
How long does it take for an out of stock item to become available again?
We have intelligent inventory tracking software attached to our products. This allows us to produce according to demand throughout the year. We strive to never run out of products. However, we can’t predict 100% of the future. Sometimes we have our clients order more than usual. If this happens we typically have items restocked within a week or so. Please check back frequently or contact us directly if you want to know the status on a specific item.
We also offer to make custom production runs for you. If you need a large quantity of an item please let us know by emailing info@wholesalejewelrywebsite.com with your order details. We would be happy to produce what you need.
Can you make custom products?
We have the ability to make just about anything! Please send pictures with dimensions, specifications, and details including the quantity you’re wanting to purchase to support@wholesalejewelrywebsite.com to review the project. If we can make it, we require MOQ and a deposit payment to start production.
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